By Sam Kariuki
In most of my training sessions I ask participating sales
people why they love sales jobs. I get all manner of answers ranging from
comical to philosophical. These
responses generally fit into these four categories:
- You determine your pay (if paid on commission and make good sales)
- Independence of spending time (or wasting it) without supervision
- One does not sit behind the desk with loads of paper work every day (but have sufficient time to visit an old relative whenever I feel like)
- Every new day has unexpected new happenings (and therefore I never know what to expect).
I have been thinking about the last category of responses
and I have found concluded that this comes usually from struggling sales
people. These are the people who consider selling to be adventure. You might
recall the story in junior primary school books titled ‘Adventure in the
Forest’. It is a story of some kittens that decided to explore a nearby forest.
In their exploration these adventurous (or disobedient if you are a strict parent) kittens decided to explore the neighboring
forest their parents had always warned them never to venture into. Their venture soon turned into a nightmare
with many near death experiences resulting from lethal snakes, Overflowing Rivers
and finally getting lost on their way back home. The story is usually exciting
to my kids and it is fun watching a movie with this plot. Adventures, in all
their attractiveness in stories of heroism, have no place in selling. No
serious professional consider his career as adventure.
True, all top performers in whichever professional line draw
great pleasure from his work but, he can predict with some degree of certainty
the expected results of his work. Can you imagine a surgeon who considers
opening up of bodies as an adventure? One
guided by the philosophy, we will discover what will happen as we proceed with
the surgery. The same can be said of sales person who never plans his sales
meetings, research on his customers, prepares his presentations with expected
outcomes in mind. Every sales professional should be able to tell his results
on the basis of how he spends time prospecting, qualifying opportunities,
making presentations, nurturing leads and every other activity that takes up
their selling time. If adventure in sales never pays, how come so many sales
people consider their work to be an adventurous undertaking? My conclusion is
that many sales people have never considered themselves to be professionals. A
Professional invests time developing the competencies necessary for excellence
in his job. He spends many hours in study, research and testing of theories in
real life situations. So let us all become sales professionals and sales
adventurers.
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